TERM OF SERVICE

Effective Date: February 23, 2026

1. Acceptance of Terms

By accessing the website of Certified PM Solutions (“the Company”), you agree to these Terms of Service. If you do not agree, please discontinue use of the site.

2. Service Inquiries & Consultation Process

  • Initial Request: Submission of a form via our “Contact Us” page initiates a lead-generation process. It does not constitute an offer of employment or a guarantee of service.
  • Response Time: The Company aims to respond to initial inquiries within 48 business hours via email to schedule a preliminary digital meeting.
  • Analysis Phase: Prior to a formal engagement, the Company may perform a high-level analysis of your infrastructure. To protect both parties, a Non-Binding Agreement (NBA) will be executed, ensuring that no strategies, software details, or infrastructure configurations are shared with third parties.
  • Formal Engagement: A professional relationship is only established upon the mutual signing of a Master Service Agreement (MSA) and a specific Statement of Work (SOW).

3. Communications & Video Conferencing

By providing your contact details, you consent to be contacted via email (info@certifiedpmsolutions.com) and telecommunication methods, including video conferencing (e.g., Zoom, Microsoft Teams). We operate Monday–Friday, 9:00 AM – 6:00 PM (EST), excluding weekends and US/Florida holidays.

4. User-Provided Information & Security Liability

  • Accuracy: Users represent that all information provided is accurate and that they have the legal right to share such data.
  • Cyber Security Review: All technical changes or initiatives suggested by the Company must be reviewed and approved by the Client’s internal Cyber Security team.
  • 30-Day Grace Period: Upon completion of project changes, the Company provides a 30-day monitoring and grace period as part of the client package.
  • Limitation of Liability: Following the 30-day grace period, the Company shall not be held liable for system compromises, data breaches, or technical failures. The Client assumes full responsibility for the system’s integrity after this period.

5. Intellectual Property

The Company retains all rights to its proprietary methodologies and frameworks not in the public domain. Content on this site may not be reproduced without written permission.

6. External Links

This website provides links to external resources, including the blog https://y2ktogo.com/. The Company is not responsible for the content, privacy policies, or practices of any third-party websites.

7. Governing Law & Dispute Resolution

These terms are governed by the laws of the State of Florida. Both parties agree to first attempt to resolve any disputes through binding arbitration in Florida. However, the Company reserves the right to initiate legal proceedings in a general court of law in Florida to protect its intellectual property or enforce contractual obligations.